Shipping policy

Shipping within Australia

AuraAttach currently ships to addresses within Australia.

We offer free shipping across Australia, with delivery costs covered by AuraAttach.

Estimated delivery timeframes are displayed at checkout based on your delivery address.

Order processing

Orders are processed before they are dispatched. Once your order has been fulfilled and shipped, you will receive shipping or tracking information where available.

Please ensure that your shipping address is complete and correct before submitting your order.

Delivery estimates

Delivery dates shown at checkout are estimates and may be affected by carrier delays, public holidays, weather conditions, remote delivery locations, or other circumstances outside our control.

We cannot guarantee an exact delivery date unless specifically stated otherwise.

Address changes and cancellations

If you need to change your shipping address or cancel your order, please contact us at support@auraattach.com as soon as possible.

Orders may be cancelled before they are fulfilled. Once an order has been fulfilled or dispatched, we may not be able to change or cancel it.

Missing, delayed or damaged deliveries

If your order is significantly delayed, appears to be lost, or arrives damaged, please contact us at support@auraattach.com with your order details so we can assist you.

For damaged or faulty items, please refer to our Return & Refund Policy.

Questions

For any questions about shipping or delivery, contact us at support@auraattach.com.